Sylvie Beaulieu is the support astronomer at the Mont-Mégantic Observatory. In this position, Sylvie plays a vital role in assisting visiting researchers with their observational activities and oversees maintenance and repairs of the telescope, instruments, and the Observatory. She offers expertise in operating complex telescopes and instrumentation, and helps visiting scientists optimise their observations and troubleshoot technical issues. By ensuring seamless data collection and providing guidance on instrument capabilities, Sylvie contributes to the success of diverse research projects taking place at the Observatory.